alt
promobar-close We currently service Charlotte, NC and Atlanta, GA. Enter your zip code to get started!

The new way to do laundry & dry cleaning.

white1-close-icon

createyourfreeaccount_left

Create your free account
and schedule your first pickup

Specify cleaning preferences, select bags, choose
your pickup location, and schedule one-time or
recurring pickups.

mask1
mask2
createyourfreeaccount_left2

Receive your Welcome Kit
and prepare for pickup

The following business day after creating your
account, a 2ULaundry driver will deliver your
Welcome Kit containing your bags based on
your preferences. These branded 2ULaundry
bags are yours to keep!

createyourfreeaccount_left3

Pickup day

Morning of your pickup, leave your bags in their
designated pickup location by 8:00 am for a
2ULaundry driver to pick up. Don’t worry, we’ll
text to you reminders the night before (and
morning of) to make sure you don’t forget!

mask3
mask4
createyourfreeaccount_left4

Delivery day

We’ll clean your items in 1 business day, and a
2ULaundry driver will return them folded or hung
at your designated drop-off location. Driver ETAs
are available via text the day of your delivery, so
you can anticipate the return of your clean items.

Our promise to you

We’re obsessed with delivering the perfect customer experience,
starting with a quality product and easy-to-use service. If you’re not satisfied, we’re not
satisfied. We will re-clean or replace any item or
order that doesn’t meet expectations.

satisfaction-guarantee_with-words

We’re available, even if
your best friend isn’t.

  • Union1_hiw
    SMS
  • OnlineAccounticon_hiw
    Online Account
  • MobileAppicon_hiw
    Mobile App COMING SOON!
Group-397-HIW

Where do we pickup and deliver?

Wherever it is, we’ll come to you. There isn’t a front door, side door, back door, garage door,
apartment, or business that we can’t service! Just specify your location preferences during signup.

  • Pickups:
  • 8:30am
  • -
  • 12:30pm
  • Monday - Friday
  • Deliveries:
  • 2:30pm
  • -
  • 6:30pm
  • Monday - Friday

*All pickups have a standard 1 business day turnaround. You do not have to be home for pickup or delivery.

Meet the people behind the magic

  • Danielle-Image-hiw

    Danielle

    Customer Care Agent

    With us, there’s no such thing as a stupid question. Danielle and our Customer Care Team are here to make sure you’ve got peace of mind while we handle your items.

  • Turner-Image-hiw

    Turner

    Clothing Care Expert

    While we have our own set of in-house processes, we also work to make sure every item of clothing is handled to yours or its specifications. From silk blouses to worn-in tees, you can trust Turner to handle every item with the utmost expertise and care.

  • Dave-Image-hiw

    Dave

    Driver

    Our Operations team knows that drivers are at the heart of what we do day-in and day-out. Dave, and all of our drivers, are here to make sure your pickups are completed in the promised 1 business day window.

Tell me more about how the clothes are cleaned.

Frequently Asked Questions

View all
  • We use colored bags to differentiate services and make it easy for you to let us know what services you need. Set the bags out separately on your scheduled pickup day, and make sure they’re fully closed for transit to our facility. Please note that any overflow will be transferred into another 2ULaundry bag at the time of pickup and billed separately.

  • 2ULaundry offers simple pricing with no commitments. For a full price list, please visit our pricing page and reference your city’s dedicated pricing page.

  • Yes, to ensure your cleaning preferences are met, please place items in the correct bag for that service.

    If you do not have the correct bags or enough bags for your upcoming pickup, please contact Customer Care or request the additional bag through your Online Account. We’ll deliver one to your location free of charge. If we’re unable to deliver an additional bag in advance of your pickup, simply leave the items in a personal bag labeled with your name and the requested service(s).

  • We want to make the cleaning process as easy and convenient as possible, so there’s no need to sort your clothes in advance.

    While we sort and check all garments for stains upon arrival at our facility, please notify us to stains and repair requests in advance so we can take the best possible care of your items. There are a couple of ways to do this:

    Email/Text: Send specific stain-removal or repair requests to Customer Care. Include a picture of the stain or repair area and/or a description of the garment and the location of problem area.

    Online Account: When scheduling a pickup from the Home Page of your Online Account, use the Wash, Dry, Fold & Hang Dry Notes and Dry Cleaning Notes to add any special cleaning notes for your next pickup.

  • We understand how important taking care of your clothing is to you. That’s why we’ve hired a team of experienced and dedicated Clothing Care Professionals. Each member of our Clothing Care Team has undergone thorough training on 2ULaundry’s quality-approved cleaning process to ensure each and every order is treated with care and according to your preferences.

    For Dry Cleaning services, we partner with local professionals that have been heavily vetted and carefully selected based on the quality of their work.

  • Your first pickup will be scheduled during the signup process.

    To schedule additional pickups or modify your existing schedule, log in to your Online Account or text Customer Care with your preferred pickup date using M, T, W, TH, or F for the day of the week you’d prefer.

    You have the option to schedule one-time pickups on an as-needed basis or recurring weekly schedules for more consistent service.


Still have a question?

Click here to send us a message or chat with us during business
hours by clicking the chat bubble.

Enter your zip code to see pricing

Repairs &
Alterations

Priced per item

Prices may vary based on complexity of the repair. Repairs and
alterations may take up to 3-5 business days.

Please use the black bag for repair items and notify the 2ULaundry
Customer Care Team prior to pickup.

  • Button Repairreplacing broken and missing buttons
    $3
  • Simple Tearminor repair work and sewing
    $15
  • Hemsaltering the length of pants, skirts, and other garments
    $20
  • Zipper Repairreplacing zippers on garments
    $20
2ulaundry loading