We want to make the cleaning process as easy and convenient as possible, so there’s no need to sort your clothes in advance.

While we sort and check all garments for stains upon arrival at our facility, please notify us to stains and repair requests in advance so we can take the best possible care of your items. There are a couple of ways to do this:

Email/Text: Send specific stain-removal or repair requests to Customer Care. Include a picture of the stain or repair area and/or a description of the garment and the location of problem area.

Online Account: When scheduling a pickup from the Home Page of your Online Account, use the Wash, Dry, Fold & Hang Dry Notes and Dry Cleaning Notes to add any special cleaning notes for your next pickup.

We understand how important taking care of your clothing is to you. That’s why we’ve hired a team of experienced and dedicated Clothing Care Professionals. Each member of our Clothing Care Team has undergone thorough training on 2ULaundry’s quality-approved cleaning process to ensure each and every order is treated with care and according to your preferences.

For Dry Cleaning services, we partner with local professionals that have been heavily vetted and carefully selected based on the quality of their work.

Your first pickup will be scheduled during the signup process.

To schedule additional pickups or modify your existing schedule, log in to your Online Account or text Customer Care with your preferred pickup date using M, T, W, TH, or F for the day of the week you’d prefer.

You have the option to schedule one-time pickups on an as-needed basis or recurring weekly schedules for more consistent service.